Terms and Conditions

Updated February 6, 2018

One Simple Wish is an online wish registry that enables potential donors to grant a wish submitted by a deserving child or family in need through our network of Community Partners.

WISH VALUES

One Simple Wish values and approves each wish submitted to our website. The value includes the original price of the item, 2.9% credit card fee, sales tax and shipping charges (when applicable).

One Simple Wish makes every effort to provide the donor with the most accurate product, service or experience value available at the time the wish is made and/or granted. If the item is found at a lower value, the donor understands that any additional funds will be deposited into an account for One Simple Wish to use towards future wishes, wishes where the item was undervalued, program operating costs such and others items related to the wish granting process.

All funds received by One Simple Wish are used 100% towards furthering the mission of the organization and at no time shall be accepted as profit, in accordance with non-profit organization status.

DONORS (Wish Granters)

Donors may browse wishes and grant wishes on our website with or without registering.

Registration is required if a donor wishes to receive a thank you note from the child and from One Simple Wish. Whether or not they register, donors will always receive a confirmation of their donation from PayPal, our merchant.

By registering with One Simple Wish, potential donors are not entering into any contract or promise of donation.

By registering you agree to receive email communications from One Simple Wish relating to our programs.

Donations made directly to a wish will be used to fulfill that specific item. One Simple Wish will make every reasonable effort to arrange for the service or experience to take place between the donor and the Community Partner and/or individual. However, if it becomes too difficult to make this arrangement or more than 30 days passes without any progress, One Simple Wish reserves the right to make alternative arrangements to ensure that the service or experience is provided or to apply funds to a new wish. Before any funds are applied to a new wish, One Simple Wish will contact the donor to choose another wish. If the donor does not respond within a reasonable time of two weeks, One Simple Wish will select an alternative wish with criteria as close to the original wish as possible.

COMMUNITY PARTNERS (Wish Makers)

Wishes are collected through Third Party Partners known as Community Partners. These Community Partners must be recognized and registered nonprofit organizations operating for at least one year. They must provide references and must apply to become a member of our network of Community Partners. All applications are reviewed by One Simple Wish and Community Partners are not eligible to make wishes on behalf of individuals until their applications are approved.

Community Partners understand that by making wishes on behalf of individuals they are certifying that this individual is in fact in need and that they maintain all responsibility if the individual is fraudulent in any manner.

By joining the network of Community Partners, Community Partners recognize that they are entering into a relationship with One Simple Wish that must be maintained for at least one year or until their wishes have been granted. If they sever their relationship with One Simple Wish prior to all wishes being granted, any outstanding wishes will be removed from the website. Community Partner’s acknowledge that they are not entering into any other type of partnership, arrangement or agreement with One Simple Wish other than to make wishes on behalf of individuals and to have those wishes granted.

Community Partners agree to have their organization information displayed on One Simple Wish’s website and in printed materials including but not limited to brochures, press releases and print advertisements. If at any time a Community Partner decides to sever their relationship with One Simple Wish, Community Partners understand that materials printed before the date the relationship ended may still be used and that those materials may include the Community Partner’s organization name and other information. Further, One Simple Wish reserves the right to communicate past affiliation with these organizations to the public.

Community Partners understand that One Simple Wish will contact them once a donor makes a request to fulfill a wish they have submitted. Community Partners agree to be available to arrange for the delivery of the wish during the Community Partner’s regular operating hours. One Simple Wish will make every effort to accommodate the schedule of the Community Partner but Community Partners are aware that fulfillment of certain wishes may need to occur on a weekend, in the evening or otherwise outside of the normal operating hours of the Community Partner and that they may need to be available at these times with advance notice.

Community Partners understand that One Simple Wish will make every effort to fulfill a wish within 30 days of the time that wish has been granted and covered by a donation for the full value of the wish.

Community Partners acknowledge that they will not receive any funds from One Simple Wish.

While every effort will be made to do so, One Simple Wish makes no guarantee that all wishes made will be granted.

Wish Posting Guidelines:

It is important to us that wish limitations are kept to a minimum and that the children are able to select the wish that they have idenitified will bring them hope, joy & love. If you feel that you have a wish that may fall outside these general rules feel free to contact us for further discussion. As a general rule, wishes for the following will not be approved.

  • Wishes for guns of any kind (Nerf, water, etc).
  • Wishes for high-end brand name items (Beats headphones, iPads, Uggs, etc) unless prior approval has been given.
  • Wishes with an original price that exceeds $425.
  • Wishes for babies, including toys and basic need items (car seats, cribs, beds, etc), unless it is confirmed that the state of residence is not providing these items.
  • Wish forms that are incomplete, lack detail, do not follow our suggested format, or require significant edits (this includes using all caps or extra characters due to copy/paste from a Word doc).
  • Wishes for items from more than one vendor or for more than one recipient.
  • More than two wishes for the same recipient at one time.
  • Wishes that require reimbursement to be fulfilled.
  • Wishes for Visa/Amex Gift cards (must be to a specific store that sells gift cards online);
  • Wishes for checks made out to the child or child's family (checks will only be filled directly to a vendor).
  • Wishes for sustained support through the program (groceries, diapers, rent).
  • Wishes that are not received through a community partner agency or verified by a caseworker.

Additionally, Community Partners are expected to include all info possible for the wishes posted. If the contact address on file is a PO Box, an alternate delivery address will need to be provided for items larger than an envelope. If the request is for lessons, tickets, or something besides a standard item, please provide the name and address for payment within the Wish notes.

Thank you notes are a required part of our Wish Granting program. Community Partners are expected to send a thank you note for the Wish Granter from either themselves or the child a wish was granted for. These can be sent to the One Simple Wish office and we will distribute.

If a Community Partner has a qualifying child in their care, they are not permitted to submit a wish for that child.

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